Start copying

Insert a valid copy card. Make sure copier is turned on.

Print on legal size paper

Push the copy size button until light is beside 8 1/2 X 14.

Print double-sided

1. Copy 1 > 2

Make sure your original count is even if odd, add a blank sheet.

Press the Duplex Mode button until lit beside 1 sided to 2 sided

2. Copy 2 > 2

Press the Duplex Mode button lit beside 2 sided to 2 sided

Lighten and darken copies

Use the Copy Density button to make a darker or a lighter copy.

Press the density arrow up to make a lighter copy.

Press the density arrow down to make a darker copy.

Use the Special (manual) paper tray

For special paper, go to the latch on the right hand side of the copier, pull metal handle up, lay down side board, and insert your own paper one at a time.

Add copies to a re-usable copy card

Reduce and Enlarge

0. Use the Magnification buttons. Press the arrow keys: UP - for enlarging, DOWN – for reducing.

Use the Lens Mode button to switch from Zoom (adjust 1% at a time) to Preset (adjust in a fixed set of %ages)

Add paper

4 paper trays are located at the front of the copier.

Each tray holds different paper size.

1.Withdraw a tray

2.Fan new paper to prevent paper jam.

3.Stack paper slightly below the hook level of the tray.

4.Push in the paper tray until it lock into place.

Print sorted stacks of paper

The sort button is located on the left side of the control panel. The Sorter light should be on for sort copy.

Select one of the following options:

1.Sort – Each set of the original is output to a separate bin

2.Group – Copy multiple copies of the original.

3.Staple.

Fix paper jams

Paper jam locations diagram is located on the control panel. When paper jam occurs, instructions in the message are guide you through the location.

For more information see user’s guide reference page 11-5.

Make copy cards

You’ll need the Administration card, which you can get from the Access center coordinator.

1. Insert the Admin card. The card will be ejected and display will says "Administration"

2. Type 9 then 9 then 7. The display will say "Add Units #"

3. Type the number of units you want to put on/add to the card

4. Type E

5. Insert copy card on which you want to add units. Units will be added, card ejected

6. Type 6 then 6. The unit is ready for normal use again.

"Align original on ADF unit"

Lift the copier cover all the way up, then close it.

Send faxes 

1. Make sure your fax has a customer cover sheet.
2. Insert pages facing down
3. Dial fax number. For a number outside 650 area code, dial 1+area code + number
4. Press start

Trouble-shoot faxes that don’t go through

Push stop to clear, set mode button to fax only and try again. If it doesn't work this time then get in contact with Bart and ask him.

Test whether the machine is receiving faxes

Go next door and send copy here

Log on as a sales clerk 

Record sales transaction with change

Correct errors

Open register without a transaction

Do a return sale

Add paper ribbon

Tell when there ’s a print error at the printer

Make sure the printer is on line, make sure the TAC Laser Printer is selected, make sure the printer is hooked up to the network, and if all of these were done than check on these below.

Add paper

Pull out tray at bottom of the printer and add paper.

Add toner

When toner is low contact closet worker and they should handle it.

Fix paper jams

Pull down front latch of printer, then push gray button up and pull down second latch, and then gently pull out paper.

Use manual feed

Open front latch and insert paper one at a time.

Set up voice-mail accounts

Make sure phone is connected to the correct phone line

Use voice-mail accounts

Set up a User folder

Save to a floppy disk from any location

Click on file, drag to save, when screen appears click on arrow pointing downward, go to 3 1/2 floppy, and then clock on save

Trouble-shoot floppy disk when file appears to be missing

Save to a User folder from any location

Click on file, drag to save, when screen appears click on arrow pointing downward, then double click on (f:), then double click on users, then double click on where your name should be a-f, etc, and then click on save.

Format a floppy disk

Trouble-shoot printing problems on a Macintosh: the Background Printing dialog box

Change printer on a Macintosh: the Chooser

Trouble-shoot printing on a Macintosh: the network connection: the AppleTalk or Network control panel

Trouble-shoot printing on a Macintosh: the network cable

Trouble-shoot printing on a PC: the network connection

Trouble-shoot printing: printer out of paper or paper jam or printer error

Create a resume 

Click on start go to programs, do not click mouse, go to win way resume, then click, and the resume page should appear.

Run spell-check on a resume

Click on ABC over the check mark on tool bar. If there is no tool bar then you click on view drag down to toolbar, then drag over to standard, release mouse, and then toolbar should appear.

Add headings

To add a heading go to the heading portion of resume and double click. Then heading block will appear and fill it in.

Change the look and feel

Move headings up and down

Print resume

To print resume just hit Ctrl +P and it will print out your resume.

Use the Save As dialog box

To use save as dialog box you just click on file and then you click on save as. A box should appear and then you select what you want to save it in and want you want to save it as and then you click o k.

Use spell-check

Same as on resume

Format text: change alignment, change font, font size, bold, italic ,underline 

Use TABS: use preset tabs, add custom tabs, add left/right/decimal tabs

Show or hide hidden characters

Trouble-shoot poorly formatted documents: identify blank spaces that need to be replaced with TABs or alignment

Insert clip-art

Change margins

Insert page-break

Insert headers and footers, including page number

Save documents in different formats

Print documents

Open a web site using the Open function or using the address box

Look up information on Yahoo and HotBot using the Search function and using the categories

Print web pages

Fully know the Plugged In starting page

Add bookmarks

What a plug in is. How to add a plug in

Set up e-mail accounts in ExciteMail, 
Yahoo and HotMail 

Go to www.yahoo.com, or www.excite.com, or www.hotmail.com and click on sign up now, and then you fill out registration form.

Use these email programs

To send out a message while inside your e-mail account. Click on compose, type in the recipients address in the rectangle with the word to inside of it. Then type in message and click on send to send message. To check a message while inside e-mail account. It will let know if you have any messages. If you have any it will tell you; you have however many messages you have in your inbox. To check your messages click on Inbox and then you scroll down to your new message and click on it. If you want to save an outgoing message, you just put a check in the save an outgoing message box before you send a message.

Include attachments, explain problems with attachments, explain alternatives to attachments

Set up User Profiles in Netscape Communicator

Use user profiles in Netscape Communicator

Do a basic scan of a picture Pick the correct resolution for a scan

Save using the right graphic format

Save in the correct location

Tell how big a graphic file is

Crop a picture in Photoshop

Change the color Mode

Insert a picture

Insert a text box

Format text

Resize pictures

Save and print

Identify which tutorial software we have 

Recommend tutorial software to use

Find tutorial CD Roms

Launch tutorial CD Roms

Provide basic assistance

Get started

Find help

Save and print

Recommend alternative software or ways to learn the software

Services available in the Access center 

Other services offered by Plugged In

The prices for the services we sell

What software we have available

When classes are. How you can sign up for classes

Where other Plugged In staff can be reached

How to transfer phone calls

What information flyers we have available

What other resources we have to offer: job postings, community directory, financial aid binder etc

Where the fire department, police department and library are

How to call in janitorial help in emergencies (clogged toilets)

How to call in alarm in emergencies: 911, alarm button, Free At Last reception, key staff

Who to call for technical assistance (Nathan, Bart)

Where to find a list of things to do

How to record technical problems

How to record fix-it and other ideas

Give phone directions to Plugged In

Accept donations and give receipts for donations